Support

How can we help?

Open a private ticket and staff will pick it up, or read the common questions below.

Your tickets

Log in to open a ticket

Tickets are private between you and LunaCore staff. Login is Discord only — no password, no separate account.

Common questions

How do I report an issue?

Two ways, both fine — pick whichever you are already in.

On the website. Go to Report an issue, choose the product it affects, mark it as a Bug or a Suggestion, describe what happened, and attach up to ten screenshots. You need to be logged in with Discord, and you can file two reports a day. Filed reports appear publicly on that product's report board — for example LunaNPC reports — where you can follow the discussion and see when staff resolve it.

On Discord. Join the LunaCore server and post in the forum channel for the product you are reporting — one post per issue, with the same details you would put on the website.

Open a ticket instead when the problem is account-specific or private: anything you would rather not put on a public board.

What is LunaCore?

LunaCore is an ecosystem of plugins, modules and mods built around server infrastructure and gaming. It is mostly free — the aim is software that feels premium without being priced like it.

Everything is built and hosted under one roof: the mods, the developer APIs behind them, and the infrastructure they run on. LunaNPC is the first public project, with more on the way.

Where can I see the changelogs?

Every release and update across all LunaCore projects is listed on the changelog, newest first. You can filter it to a single product if you only care about one of them.

Notes for a specific LunaNPC version are also on the LunaNPC page under Versions.